Privacy Policy

Privacy Policy

Introduction

Welcome to https://coolsculpting-expert.storysurge.net (hereafter referred to as “CoolSculpting Expert,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively, “Services”). By using our Services, you agree to the terms outlined in this policy.

Scope

This privacy statement covers all aspects of our Services, including:

Please note that this Policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This Policy governs your interactions with us when:

  1. You sign up and use our Services as an authorized user.
  2. You visit and navigate through our websites.
  3. You engage with our communications, including emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect various types of personal information (hereafter “Personal Data”) to enhance your experience and provide personalized services. The categories of Personal Data we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, including income and bank account information (if provided).
  4. Purchase Information: Items you buy from us, purchase frequency, and order details.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for location-based services and analytics.
  6. Location Data: Geographic coordinates and location-related data when you use our Services on a mobile device.
  7. Feedback: Responses to surveys, feedback forms, or product reviews that you voluntarily provide.
  8. Social Media Information: User profiles, posts, and interactions from social media platforms when you connect them to your CoolSculpting Expert account.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party partners who share Personal Data with us.

Cookies

We employ cookies to enhance your experience and gain insights into user behavior. Cookies are small text files stored on your browser or device. They can be categorized as:

  1. Strictly Necessary: These ensure basic functions of our Services, such as secure login and account management.
  2. Preference: Cookies remember your preferences and settings to personalize your experience.
  3. Analytics: Used by our analytics tools to collect information about how you interact with our Services, allowing us to improve functionality.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

CoolSculpting Expert prioritizes the security of your Personal Data. We implement robust organizational and technical safeguards, including:

  • Encryption for secure communication and data storage.
  • Engagement of trusted third-party processors who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If we learn that a user is under 18, we will take steps to delete their information from our systems.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Portability of your data to another service provider.
  • The right not to be subject to automated decision-making processes.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Privacy Team at [email protected] or via mail at:
CoolSculpting Expert, Data Privacy Department, [Address].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

  • Email: [email protected]
  • Mail: CoolSculpting Expert, Data Privacy Department, [Address]